Will AI Become Our Friend or Enemy? Tech Professionals Weigh In

Artificial intelligence also commonly known as AI is one of the most recent technological advancement of this generation. It has the capacity to transform almost every facet of people’s lives, including the areas of health, learning, commerce, and services. But, this technology has its drawbacks, and some of them include; loss of employment, violation of privacy, and even dangerous threats to the world. Can it be described as the friend or the foe then? In order to answer this question we have discussed with several IT professionals.

1. AI as an Ally: Undeniable Benefits

1.1 Productivity Improvement

The first and probably the most evident one is that AI can be used to improve efficiency. AI helps organization save their time which they could have used in the course of their business and also analyze large data within a short time. From the analysis conducted by McKinsey, it can be seen that automation has the potential of raising the world’s productivity by 0. 8 to 1. 4 percent every year. This has been seen in many industries for instance. For example, in the manufacturing unit, it may take a short time and high precision to produce some particular commodities through the use of AI robots while producing the same goods may only be done by humans with a lot of time. Some of the applications of AI are: In the field of finance, for example, AI algorithms can analyze massive data, including identifying fraud; a task it performs better than any other method.

1.2 Medical Advances .

Thus, this paper confirms that AI is relevant in the healthcare industry. The AI systems are also known to have a high level of accuracy in the interpretation of medical images; in fact, they are better most of the time than the human eye in this aspect and hence help in the diagnosis of diseases. For instance, in medicine, algorithms of AI are applied to identify the characteristics of X-rays and diagnose cancer at the initial stage and to avoid heart attacks. It can be very helpful in the development of new drugs for instance it can be used to check the biological data and the impact of certain compositions on the body. This can help a lot in drug discovery and in the future may even help save lives.

1.3 Personalization of Services .

It also enhances on the services that can be offered to customers since it allows service differentiation. For instance, when it comes to the business of selling products online, artificial intelligence makes suggestions to the consumer on which product the consumer should buy depending on the history of the consumer’s purchases and hobbies. This level of detail is also noticed in the streaming services such as Netflix and the music streaming services such as Spotify where the suggestion of movies and series, songs and playlists is done based on the preference of the user. In education, AI systems integrate the teaching process into the student and improve the learning as well as the memorization of the information. As a result, adaptive learning applications have AI components that help to determine the issues that are likely to arise for students and tasks related to their resolution. Therefore, this approach can be useful in the improvement of the educational process and the motivation of students.